Brookwood Baptist Medical Center: Located in Birmingham, this 588 bed facility provides the following services: Brain & Neuro, Cancer Care, Children's Services, Diagnostics, Digestive Disorders, Ear, Nose & Throat, Emergency, Gynecological Surgery, Heart Care, infertility issues, Interventional Radiology, Maternity, Orthopedics, Pain Management, Psychiatry (one of the largest providers in the State), Pulmonary and Respiratory, Rehabilitation Services, Robotic Surgery, Sleep Center, Surgical Services, Urology, Weight Loss Surgery, Women's Health, Workforce Wellness, and Wound Care.

Summary

Supports the hospital by operating switchboard.
Answers, screens, transfers incoming and outgoing calls.
Monitors alarms and code situations to activate notification systems when directed.

Responsibilities

• Answers calls in efficient manner, uses digital pages as needed
• Accesses patient information, uses scripting for all interactions

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Education

Required: High School Graduate or equivalent

Experience

Required: 6 months as operator or in customer service

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.