Providence, Rhode Island
Manchester, Connecticut
Providence, Rhode Island
Manchester, Connecticut
Charleston, West Virginia
Posted: 21-May-23
Location: Durham, North Carolina
Salary: Open
Categories:
Internal Number: 232143
Duke University Hospital
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research.
Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area.
For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology.
Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
General Description:
Perform secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.
Duties and responsibilities of this level
Screen and sort mail and documents; respond to routine items not requiring the supervisor's attention according to instructions and standard practices.
Department Level Duties
Screen, distribute, and manage fax server for assigned organ program.
Ensure mail is completed to and reaches the outgoing mail box at appropriate time to ensure prompt delivery.
Ensure preparation of records to include labeling or cover for scanning to HIM, CD's to radiology, and pathology.
Complete training module for scanning and be able to perform scanning operations upon request.
Minimize use of Fed Ex for unavoidable communication mailings to patients.
Retrieve mail from program incoming mailbox for distribution on a daily basis.
Set up and maintain office files of patient records, reports, and correspondence and miscellaneous information in an organized fashion.
Efficient use of Maestro care to document information, utilization of reports, work cues, and messaging.
Utilization of LabDe for validation of externals labs and lab order entry as indicated, requesting of new performing labs, lab details pending reconciliation.
Ordering of patient education materials from copy center, maintaining adequate supply to meet program needs.
Preparing and sending program letter or other requested correspondence to patients or agencies by medical professional staff.
Preparing evaluation, education class and annual patient packets, maintaining adequate supply.
Ordering or communicating the need for supplemental brochures to AA if payment needed.
Complete CTIL requests per office procedure (living donor)
Prepare orders for Allomap/Allosure testing and fax orders(heart)
Initiate service now tickets to add labs in LabDe / update referring physician names and numbers.
Print and mail dialysis status reports to all dialysis units upon request of the AD, prepare envelopes, create labels, and mail.
Take or transcribe dictation; type medical reports and summaries, patient histories, operative notes, manuscripts and letters from rough draft to final copy ensuring accuracy and completeness. Operate general office machines to include regular typing and word processing equipment, copy machines, calculators and transcription equipment.
Answer telephone, screen calls respond to routine questions and take messages to accordance with physician's instructions; serve as receptionist for office or clinics as necessary ; greet patients, make appointments or proper referrals according to instructions and procedures; prepare documents and materials for clinics and / or patient admissions as requested. Maintain physician's calendar of appointments and schedules, preparing materials and bringing pertinent times and dates to his/ her attention as requested.
Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
Work requires a general educational background normally equivalent to a high school education.
Experience
Work requires two years of related medical clerical experience required. sufficient to acquire skills in transcribing medical terminology, office organization, and communications. A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience.
Preferred experience Epic, multi-tasking, detail-oriented, scheduling experience.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
