Summary:

This position has a high degree of client interaction with minor clinical responsibilities. Responsible for client reception area, clerical tasks, data entry activities, benefits issuance changes as needed.

Responsibilities:

• Coordinates daily business operations of a clinic including monitoring patient registration and patient checkout
• Ensures compliance with policies and procedures
• Assists with problem resolution and improvement of patient care
• Supports customer service standards, researches and reports customer issues and concerns, reviews and addresses patient survey results, under the guidance of the Clinic Manager/Associate Director/Director
• Responsible for the completion of/or assistance with daily reconciliation processes
• Reviews daily, weekly, monthly reports and reports trends to supervisor
• Responsible for the implementation of front-end processes
• Reviews and researches all information on hold reports to complete the billing process
• Resolves billing problems with patients and the CBO
• Advises patients on payment procedures/processes to ensure payments are collected timely
• Oversees inventory management
• Issues all check requests and purchase orders, reconciling orders received with original invoices
• Approves payment of invoices within approval limits
• Ensures the accuracy of time and attendance records; approves, monitors, and reports overtime
• Serves as backup to support clinic personnel when necessary
• Assist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, etc
• Performs other duties as assigned

Requirements:

• High School Diploma required

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS Health is an international faith-based, not-for-profit health care system based in Irving, Texas, with more than 60 hospitals in Texas, Louisiana, New Mexico, Chile, Colombia and Mexico. CHRISTUS Health is made up of 50,000 Associates providing compassionate and individualized care at more than 600 centers, including community hospitals, clinics, long-term care facilities and health ministries. Sponsored by the Sisters of Charity of the Incarnate Word of Houston, Sisters of Charity of the Incarnate Word of San Antonio and the Sisters of the Holy Family of Nazareth, our mission is to extend the healing ministry of Jesus Christ to every individual we serve.

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